It is strictly a security update, it will not affect the core functionality of the Kobo experience. There is nothing sinister about this email. E-Reader companies do this all of the time, a couple of years ago, Amazon did the same thing with all of their older e-readers. They are likely just updating older devices, that are not using secure ciphers to talk to the Kobo services to buy digital content or access the Kobo Cloud. ![]() I believe that Kobo is upgrading TLS or an SSL security certificate. Without this update, your e-reader will no longer exit the setup process during a factory reset” The affected Kobo models are Kobo Aura, Kobo Aura Edition 2, Kobo H20, Kobo H20 edition 2, Kobo Aura One, Kobo Clara HD, Kobo Forma, Kobo Glo, Kobo Glo HD and Kobo Touch. The email states “We are releasing a critical update to stay aligned with global security standards. Kobo has stated that in order to continue to access the bookstore to buy ebooks, manga, graphic novels and other digital content, the update must be installed. This is a legit email sent from Rakuten Kobo, so it is authentic. The Kobo Books app on your iOS or Android device.Hundreds of users have reported receiving emails from Kobo about a mandatory firmware update that needs to be downloaded and installed by May 25th, 2023.You can continue to read your eBooks with: You can continue to buy books on and read them on the Kobo Desktop app, the Kobo Books app, and any of our newer Kobo eReaders. If you have a Kobo Aura ONE, you can continue to use the built-in OverDrive feature, to borrow books on your eReader.įollow the steps in this article to learn more: Borrowing books with OverDriveĭoes this mean I can't buy eBooks anymore? Follow the steps in this article to learn more: Borrowing books from the public library Yes, you can continue to use Adobe Digital Editions to add books to your eReader. Kobo WiFi - Model numbers: N647 and N47BĬan I still download books from the public library?.The following eReaders, tablets, and apps are no longer supported: Kobo eReaders ![]() Your eReader should have version number 4.35 or newer. To check if your eReader is updated, follow the steps in this article.Learn how to check your eReader's software version Once the Kobo Desktop update is finished, you can finish setting up your eReader using Kobo Desktop or through Wi Fi. If you get an error while updating with Kobo Desktop, simply unplug your eReader and wait for the Kobo Desktop update to complete. While updating your eReader, Kobo Desktop will automatically download an update.If you update your eReader after May 25, 2023, you'll have to use Kobo Desktop to update your eReader.If you have one of the Kobo eReaders below, you'll have to update your eReader using Wi Fi or Kobo Desktop by to continue reading on your eReader. I got a message from Kobo about updates to my device. ![]() Follow the steps in this article to find your Kobo eReader model number. ![]() You can visit and go to the 'Apps & eReaders' page to learn about the latest Kobo eReaders and apps. Or, download the free Kobo Desktop App to read your eBooks on your PC or Mac desktop computer. You can download the free Kobo App available for iOS and Android smartphones and tablets, and continue reading with Kobo on a device you already own. You will continue to have access to all reading material you have purchased or downloaded from Rakuten Kobo. Rest assured, no items in your Kobo library will be affected. To improve our eReaders, apps, and services, we'll need to discontinue support for our earlier devices and apps so that we can focus on making our current and future products better. This means that some Kobo products won't be able to download content or get updates. Some Kobo eReaders, tablets, and Kobo apps are no longer manufactured or supported.
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